At Maison Huguenin, we take pride in our creations. Each piece is crafted with the utmost care to fulfill our vision of watchmaking. However, exceptions can always occur and make a purchase unsatisfactory. Our goal is to have the highest customer satisfaction rate in the world.

To this end, we offer a lifetime warranty on all our watches. This means every Huguenin watch purchase is risk-free. Imagine you receive a defective watch, or one that stops working after a few months or years of use for no apparent reason: we'll send you a new watch or refund your money, whichever you prefer.

Moreover, there is nothing complicated about claiming the warranty. All you have to do is:

• Send us an email and the watch to our workshop in Geneva.
• We will review it, and a few days later you will be contacted.
• We will refund your shipping costs and you can choose between a refund or a new watch.

The philosophy of Maison Huguenin is centered on the best possible customer experience, if not the best in the world.

Let’s revolutionize the world of watchmaking together.